Frequently Asked
Questions
Frequently Asked Questions
All
Stay & Facilities
Beliefs
Treatment & Care
Where will I stay when I come to Sanctuary Cozumel?
Sanctuary Cozumel feels less like a clinic—and more like a healing retreat in paradise.
You will enjoy the comforts of beautifully appointed rooms in our four-story residential building, overlooking the ocean, with a rooftop swimming pool, and just a short walk to the water and quaint downtown plaza.
Will meals be provided?
Yes! You will enjoy nourishing dishes while at Sanctuary Cozumel. Breakfast is served each morning on the rooftop terrace of the residential building. A buffet-style lunch is provided. And Cozumel’s best restaurants prepare dinners each night.
Will I have access to laundry facilities?
At Sanctuary Cozumel, our team takes care of laundry and housekeeping for you, so you can focus on healing and renewal.
Can I exercise during my stay at Sanctuary Cozumel?
Yes! Sanctuary Cozumel encourages physical wellness and outdoor activity as part of your healing journey. Our campus features a roof-top swimming pool and access to a fully equipped gym. And of course, being at the beach means endless opportunities for outdoor activity—walks along the shoreline, jogging, swimming, or simply enjoying the sun, breezes, and beauty of island life. There are also many active excursions you may choose to enjoy—horseback riding, sailing, snorkeling, scuba-diving, jet-ski, and more.
Can I bring my cell phone, laptop and other digital instruments?
Yes. As long as your electronic devices do not interfere with treatment, you are welcome to keep them.
What are Sanctuary Cozumel’s Beliefs?
Here is our doctrinal (beliefs) statement.
We Believe:
- The Bible to be inspired and the only infallible authoritative Word of God.
- There is one God, eternally existent in three persons: Father, Son, and Holy Spirit.
- In the deity of our Lord Jesus Christ, His virgin birth, His sinless life, His miracles, His vicarious and atoning death through His shed blood, His bodily resurrection, His ascension to the right hand of the Father, and His personal return in power and glory.
- Salvation of the lost and sinful man is by God’s grace through one’s faith in Christ alone and Christ’s atoning death for our sins. Only this can reconcile us to God the Father.
- In the present ministry of the Holy Spirit by who’s indwelling the Christian is enabled to live a godly life.
- In the resurrection of both the saved and the lost; they that are saved unto eternal reconciliation with God and they that are lost unto eternal damnation.
- In the spiritual unity of believers in Christ.
- In the efficacy of Christian Community as expressed in the Book of Acts.
Do you need to be a Christian to come to Sanctuary Cozumel?
No—you do not need to be a Christian to receive treatment at Sanctuary Cozumel. Our doors are open to everyone seeking hope, healing, and renewal.
Sanctuary Cozumel is a Christ-centered, Bible-based program that takes a holistic approach to care—treating mind, body, and spirit together. We believe that true healing happens in the presence of God and that all truth is God’s truth. Our licensed and experienced professionals integrate faith with the latest advancements in neuroscience, mental and behavioral health research, and evidence-based therapies.
No matter your background or beliefs, you’ll be welcomed with compassion, respect, and the opportunity to grow spiritually as part of your healing journey.
What are Sanctuary Cozumel’s positions on same-sex marriage and abortion?
As a Christian treatment and recovery program, Sanctuary Clinics Cozumel affirms biblical teachings regarding marriage and the sanctity of life—believing that marriage is a covenant between a man and a woman, and that life begins at conception.
At the same time, we hold equally to Jesus’ command to love, not judge. Sanctuary is, above all, a place of grace and compassion. Every person who comes through our doors is welcomed, valued, and cared for with dignity and respect—because this is, and will always be, a sanctuary for all.
Does Sanctuary Cozumel provide any scholarships or financial aid?
Yes. We understand that the cost of professional treatment can be challenging for many individuals and families. As a non-profit Christian organization, Sanctuary Cozumel is blessed by the generosity of compassionate donors whose support allows us to offer scholarships, subsidies, and financial assistance—making world-class, faith-based care affordable and accessible to all who seek healing.
In addition, we’re honored to extend a $500 discount to pastors, missionaries, veterans, first responders, and their immediate family members in recognition of their faithful service and sacrifice. These programs reflect our commitment to helping everyone find hope and restoration—regardless of financial circumstance.
If I require mental stabilization before my treatment can begin, is Sanctuary Cozumel equipped to handle this?
Yes. Speak to an admissions representative for more information.
If I require medically supervised detox or withdrawal during my treatment, is Sanctuary Cozumel equipped to handle this?
Yes. Speak to an admissions representative for more information.
What will my daily schedule include?
Your typical daily schedule will look something like this:
Monday through Saturday:
8 AM to 9 AM - breakfast
915AM to 10AM - chapel
1015AM to 12Noon - first group
12Noon to 1PM - lunch
1PM to 230PM - 2nd group
3PM to 530PM - free time on the beach or at the gym; also individual sessions
6 PM to 715PM - third group
730PM to 845PM - dinner
845PM to 10 PM - free time
10 PM - lights out
Sunday:
Sundays are set aside for worship & excursions
10AM - worship service
11AM - excursions
What is not included in the basic cost?
All room, board, and treatment, including individual and group sessions, are included. The only thing not covered is the cost of island excursions you may choose to participate in, like ATV tours, snorkeling, scuba diving, jet-ski rentals, and more.
What is Sanctuary Cozumel’s policy on refunds?
Patients may receive a refund up to the date of admission. Once a patient is admitted, there are no refunds.
